Privacy Policy – Nexovate Innovations Hub

At Nexovate Innovations Hub, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website or use our services.

1. Who We Are

Our website address is: https://nexovateinnovations.com
Nexovate Innovations Hub provides web development, app development, SEO, graphics design, and digital marketing services to clients locally and internationally.

2. Information We Collect

a. Personal Data You Provide

We may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Billing or payment details
  • Files, content, or materials you submit for projects

b. Comments

When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you use it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public next to your comment.

c. Media

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images posted on the website.

3. Cookies

Our website uses cookies to improve your experience.

  • If you leave a comment, you may opt in to save your name, email, and website in cookies for convenience. These last for one year.
  • When you visit our login page, we set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
  • When you log in, we use cookies to save your login information and display preferences. Login cookies last for two days; display options cookies last for one year. Selecting “Remember Me” keeps your login for two weeks. Logging out removes these cookies.
  • If you edit or publish an article, a cookie is saved in your browser that contains the post ID. It expires after one day.

4. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor had visited that other site directly. These sites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with that embedded content—especially if you’re logged into those sites.

5. How We Use Your Information

Your personal data may be used to:

  • Provide and manage the services you request
  • Communicate with you regarding projects or support
  • Process payments and issue invoices
  • Improve our website and services
  • Comply with legal or tax obligations

6. Who We Share Your Data With

We do not sell or rent your personal data. If you request a password reset, your IP address will be included in the reset email. We may share limited information with third-party tools (e.g., payment processors, analytics providers, or spam detection services) as needed to support website functionality.

7. How Long We Retain Your Data

  • Comments and their metadata are retained indefinitely to recognize and approve follow-up comments automatically.
  • For users that register on our site (if any), we store the personal information they provide in their profile. Users can view, edit, or delete their information at any time (except the username).
  • Website administrators can also view and edit that information.

8. Your Rights Over Your Data

If you have an account or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you’ve provided. You can also request that we erase your personal data, except for data we must keep for administrative, legal, or security purposes.

To make a request, contact us at:
📧 contact@nexovateinnovations.com
📞 +254 79224 3942

9. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

10. Data Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. However, no method of online transmission is entirely secure.

11. Data Retention & Deletion

We retain your personal data only as long as necessary for service delivery or as required by law. When no longer needed, it will be securely deleted or anonymized.

12. Data Protection Statement (Kenya)

  • Data Controller: Nexovate Innovations Hub
  • Purpose of Data Processing: To provide digital services and communicate with clients.
  • Data Subject Rights: You have the right to access, correct, or delete your personal data.
  • Data Transfers: We do not transfer your personal data outside Kenya without your explicit consent.
  • Data Retention: Data is retained only as long as necessary for service provision and legal compliance.

For any data protection inquiries, contact us at:
📧 contact@nexovateinnovations.com
📞 +254 79224 3942

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the new effective date.